Fowler Smith Voted Best Mortgage & Protection Brokerage in Essex 2025

Jonathan Fowler, Founder & Managing Director, discusses what it means for Fowler Smith Mortgages & Protection to collect their first awards of 2025:

"Achieving a win in two important categories is an incredible result that speaks volumes about our dedication and hard work. This recognition not only highlights our commitment to excellence but also reinforces our position within the competitive landscape of the industry.

SME News focuses on small and medium enterprises in the UK, providing a platform that showcases the achievements and innovations of these businesses. Their award categories are meticulously designed to spotlight those who perform best in their respective fields, making the recognition even more significant. Winning in such prestigious categories signifies that we are not just participants, but leaders in our industry, setting benchmarks for others to aspire to.

At Fowler Smith Mortgages & Protection, our unwavering focus is on client outcomes and satisfaction. We believe that our mission extends beyond merely providing services; it encompasses adding value to everybody we communicate with. Therefore, to hear that we've won the award for Best Mortgage & Protection Brokerage in Essex for 2025 is an achievement that fills us with immense pride and validates our efforts. This accolade is a testament to the hard work and dedication of our entire team, who consistently strive to meet and exceed client expectations.

Our team is composed of highly skilled professionals who leverage their extensive expertise to ensure that a tailored solution is achieved for every client. This commitment to personalised service is what sets us apart, and to have our efforts acknowledged by being named the best brokerage in Essex is something we are all exceptionally proud of. It reflects not only our individual contributions but also our collective spirit and teamwork, which are essential in delivering unparalleled service.

In addition to this prestigious award, we are thrilled to announce that we have also received further recognition in the form of the Client Satisfaction Excellence Award 2025. This award specifically commends our outstanding client outcomes, which is a vital aspect of our business. As a business-to-consumer firm, being recognised for our client satisfaction is perhaps the most crucial achievement we could hope for. It underscores our relentless pursuit of excellence in client service and reinforces our commitment to ensuring that every client feels valued and supported throughout their journey with us.

We continuously strive for client satisfaction, and knowing that we are performing well in delivering this is something that we, as a firm, take great pride in. Our goal is not only to maintain this high standard but also to elevate our service offerings even further. We are dedicated to identifying areas for improvement and implementing changes that enhance the overall client experience. Our commitment to providing a top-tier service is unwavering, and we will always aim to better ourselves in any aspect that we can.

Receiving these two awards is a remarkable achievement, and it serves as motivation for us to continue our efforts in excellence. We are hopeful that this recognition will pave the way for more accolades throughout the year, as it inspires our team to push the boundaries of what we can accomplish."